Rolling Loud Statement
STATEMENT FROM ROLLING LOUD REGARDING ROLLING LOUD PORTUGAL 2020
Once again, thank you for being so patient with us. Out of concern for the health and safety of our fans, artists, staff and local communities, and in accordance with last week’s directive from the Government of Portugal, Rolling Loud Portugal 2020 is officially postponed and rescheduled for July 6-8, 2021 at Praia da Rocha.
This was a tough, but necessary call to make—Portugal is an incredibly important market for us. For months and months we had been looking forward to raging with all of you from around the world at our first-ever European edition of Rolling Loud.
Clearly, this is not a course of action we had hoped to take, but rest assured Rolling Loud Portugal will be back next year and our team has already been coordinating with all parties involved to make Rolling Loud Portugal 2021 even better.
All tickets purchased for this year’s event will be honored and rolled over along with the line-up to next year’s event—about which we hope to have more exciting details to share soon. Please find below important information regarding ticket, event and travel information.
As we look towards the future, please stay safe! We will get through this in no time so we can all rage on the beach together and experience the world’s largest hip-hop festival.
WHAT IS HAPPENING WITH THE FESTIVAL AND TICKETS?
Rolling Loud Portugal 2020 is officially postponed and rescheduled for July 6-8, 2021 at Praia da Rocha due to the impact of the ongoing COVID-19 pandemic on communities across the world.
In response to the pandemic, the Portuguese Government (along with many other countries) has passed many emergency laws and legislation to protect the survival of the industries that make up its economy and the rights of the consumer.
Some of these laws and measures, including Decree-Law DL 10I/2020, have been put in place in the interest of protecting the many thousands of people who rely on and enjoy live events, including but not limited to the fans, venues, festivals, stage builders, technical and production teams, suppliers, bar staff, security, artists, hotels, restaurants and in general the thousands of people involved in the industry. Click here to find out more about the Portuguese Government’s laws on cultural events.
We are following the Government directive provided in Decree-Law DL 10I/2020 and are postponing Rolling Loud Portugal to the new rescheduled dates of 6th, 7th and 8th of July 2021. All purchased tickets will be automatically transferred for the rescheduled dates. If you can no longer attend the rescheduled dates, you will have the opportunity to resell your ticket via our primary ticket agent. In the coming weeks, our primary ticket agent will provide all ticket purchasers with further details on how to resell your ticket.
WHAT ABOUT FLIGHTS AND HOTELS?
If you booked through our official provider Festicket, they will contact you by email within 24 hours with more information.
The Portuguese Government is encouraging hotels to offer ticket purchasers that cannot make their 2020 travel dates vouchers to the same value of the associated booking. The vouchers can be used by you for any available dates until December 2021 as per Decree Law No. 17/2020.
This is in the interest of protecting ticket purchasers who have booked accommodation from all over the world.
In addition to this we have been working with the hoteliers in the Portimao region, to come up with the best solution for our ticket purchasers. The hotels below have agreed in addition to the government recommendations to allow Rolling Loud ticket purchasers to transfer the same room, for the same number of nights for the same cost to the 2021 show dates.
To take advantage of this, please contact your original booking provider and let them know you wish to move your booking to the 2021 Rolling Loud dates. Once the hotel has been contacted, they will ask for proof of your original festival ticket booking. Please send the festival ticket confirmation you received from your ticket provider, and the hotel will confirm your booking:
Please see the list of the hotels below:
- Hotel Casino Algarve
- Hotel Tivoli
- Hotel Jardim do Vau
- Hotel Santa Catarina
- Hotel Jardins da Rocha
- Hotel Bela Vista
- Hotel Avenida
- Hotel Turim
- Hotel Mirachoro
- Hotel da Rocha
- Hotel Alvor Baia
- Hotel Amarilis
- Aparthotel Flor da Rocha
- Hotel Jupiter ( I & II)
- All Pestana Hotels (6)
If you have booked your flights independently please review your purchase with your provider.
To help you we have gathered the most up to date, relevant information from the following carriers.
BA – https://www.britishairways.com/en-gb/information/incident/coronavirus/latest-information?
TAP – https://www.flytap.com/en-gb/alerts-and-informations
Jet2 – https://www.jet2.com/flights/incident
EasJet – https://www.easyjet.com/en/help/preparing-to-fly/latest-travel-information
Ryanair – https://www.ryanair.com/ie/en/useful-info/disruptions-and-refunds/coronavirus-covid-19
WHY NOT POSTPONE TO LATER IN 2020?
Though it is hoped that the current situation will not last long, there can currently be no guarantee as to when it will be safe to operate a festival of this scale. By the autumn, the emergency services may still be stretched and there could still be restrictions on travel. Your safety is our priority and the reason we have decided to postpone until summer 2021.
A FINAL NOTE FROM ROLLING LOUD
Large scale festivals such as Rolling Loud Portugal are only possible with support from a community of hundreds of suppliers, thousands of artists, collaborators and millions of fans, and we offer our heartfelt thanks for your continued support.
We would like to personally thank you again for your support, patience and understanding in the face of this unprecedented situation.
We are dedicated to bringing you the best artists in the world and giving hip-hop a global platform. We cannot wait to celebrate with you in 2021 and will work tirelessly until then to make sure next year is your most unforgettable festival experience yet.
In the meantime, please keep safe, follow the guidelines and be kind to those around you. Your support means everything to us.